FREQUENTLY ASKED QUESTIONS
If you have a question that is not listed in our FAQs, please reach out to our customer support: sales@quintbeastwood.com
How long will it take to get my refund?
Refunds will be issued once your return reaches our warehouse. Please allow 3-5 business days for your return to be processed by our team. Refunds should reflect on your original method of payment within 2-5 days.
How long do I have to make a return or exchange?
You have up to 30 days from the day you received your order to make a return/exchange. Please click on the link below for our return/exchange policy. Click Here
Do you ship Internationally?
Yes, we ship internationally.
We have international shipping options available. Please contact us for a shipping quote.
When will my order ship?
Please allow 3-5 business days for your order to be fulfilled.
Please keep in mind that orders placed on a weekend or holiday will ship next business day.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email.
How do I change my shipping address once my order has been placed?
We recommend to contact our customer service team as soon as possible to make any changes. If your order has already shipped, we will not be able to update your address.
Can I cancel my order once it is placed?
We are sorry to hear you changed your mind! As long as your order has not shipped, you may contact our customer service team to see if we are able to cancel your order. If your order has already shipped, we will not be able to cancel your order.
Can I edit or change my order?
Unfortunately, we are not able to add or change items to orders once they have been placed. If your order has not shipped, we recommend you contact our Customer Service team as soon as possible for further assistance.
